You can leave a Driver tip or Station photo to help other drivers find a station, or give tips about parking fees. Our advanced technology ensures that your charging services are always. Tip off other drivers – The ChargePoint app offers lots of ways for EV drivers to help each other out. Our Customer Care Team are on hand to give you the support that you need. With a remarkable 99 uptime, CURRENT provides a reliable platform that you can count on. So if your battery is pretty full (or if you drive a PHEV and can count on your gas engine in a pinch), consider just getting a charge later or at home, unless you really need the extra miles to get where you’re going. But if you have 80 or 90 percent battery and start a charge, someone might pull up soon who’s at 10 percent and desperately in need of electrons. The majority of EV owners charge their cars at either. As a consumer, you gain access to the Allpoint Network through your financial services provider. And now, Allpoint+ deposit-enabled ATMs help you load cash to participating accounts. Try to avoid it unless you’re sure someone is charged and you’re absolutely desperate to fill up, or if someone left a note saying it’s fine to unplug them.ĭon’t always aim for 100% – Topping off around town is a convenient way to keep your battery full or nearly so. For assistance call 1-88 or visit the ChargePoints support page. If changing to a different charge station does not correct the issue, please contact Ford Customer Service by pressing the Call button in the Help section of. Allpoint gives you freedom to get your cash how you want, without ATM surcharge fees, at over 55,000 conveniently-located ATMs. The ChargePoint app will let you know when you’re fully charged and it’s time to move.ĭon’t unplug others – It’s really not polite to unplug other EV drivers from charging stations. ![]() Find a different brand, there are plenty good reliable ones out there.Move along – When you’re done charging, try to move your car as soon as you’re able, so others can fill up their EVs. I replied directly and was ghosted by recruiter. ![]() Artwork and materials specifications are included in the templates. Use these templates if you are creating custom signage for your CT4000-series charging station. Applied via website, got an email from recruiter LEAD a couple of weeks later with 3 questions, salary expectations, notice period and Visa. Sign up for a free ChargePoint University account to access installation guides, site design guides, and other technical documentation. Disrespectful process and shame for Charge point. Call our service team at (512) 546-6644 and well quickly dispatch a technician to repair your electric car charging station. Our team of experts knows EV charging inside and out, and we can connect you with the right solution for your business to keep your customers, employees, visitors, residents and. Customer service is incredibly important to me and because theirs is lacking and I’ve had two issue with this charger, I can NOT recommend purchasing a charger from ChargePoint. I interviewed at ChargePoint (Amsterdam) in Jan 2023. More than a decade of experience has helped us build the largest, most comprehensive electric vehicle (EV) charging network, with solutions for every type of business. Every attempt I take is met with silence. ![]() I’m going on three weeks without a charger and am baffled on what steps to take next. I have reached out via phone, email and web form and still no response. A 51kWh MG4 plugged into a 100kW rapid charger at the service station (51 ÷ 100) 30 minutes to charge. I immediately sent the requested documentation. Customer Stories Events Help Electric car charging has never been easier. They reached out to me telling me that the charger was still under warranty and requested that I send pics and proof of purchase and stated that a replacement charger would be sent to me as soon as that information was received. He told me that he couldn’t do anything to help me, but would forward my information to someone who could and that they would respond within 5 business days. I got on the phone with the support tech, and we verified that the charger was no longer working. The first time the cord was faulty and they were very quick to replace the cord with a new one. I have ChargePoint charge for my home which has failed me for the second time.
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